Language & Diversity Resources

MHS Health believes all its members deserve healthcare that meets their needs. That’s why we offer diversity and cultural support services and resources.

Interpretation and Translation Services

The following services and aids are provided at no cost to members.

Interpreter services in your chosen language, including American Sign Language.

Members have the right to have an interpreter at all covered services and during any grievance or appeal process. Members may choose their own interpreter or they can MHS Health to arrange for this service.

MHS Health recommends use of a professional interpreter instead of family, friends, and children. Scroll down to find a list of interpreters regularly used by MHS Health.
Translation of written materials into your chosen language or another format such as large print, Braille, accessible electronic file, or audio file.

Languages include but are not limited to:

English
Attention: If you speak English, language assistance services are available to you free of charge. Call 1-888-713-6180 (TTY: 711).

Español (Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-713-6180 (TTY: 711).

Hmoob (Hmong)
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-888-713-6180 (TTY: 711).

中文 (Chinese Mandarin)
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-713-6180 (TTY: 711).

ລາວ (Laotian)
ໂປດຊາບຖ້ າວ່ າ ທ່ ານເວ ້ າພາສາ ລາວ :, ການບໍ ລິ ການຊ່ວຍເຫຼື ອດ້ ານພາສາ, ໂດຍບໍ່ ເສັ ຽຄ່ າ, ແມ່ ນມີ ພ້ ອມໃຫ້ ທ່ ານ ໂທຣ. 1-888-713-6180 (TTY: 711).

Burmese
ေက်းဇူးျပဳ၍ နားဆင္ပါ - သင္သည္ ျမန္မာစကားေျပာသူျဖစ္ပါက၊ သင့္အတြက္ အခမဲ့ျဖင့္ ဘာသာစကားကူညီေရး ၀န္ေဆာင္မႈမ်ား ရရွိနိုင္သည္။ 1-888-713-6180 (TTY: 711) တြင္ ဖုန္းေခၚဆိုပါ။

OGEYSIIS (Somali)
DIGTOONI: Hadii luuqada aad ku hadashaa tahay Somali, waxa ku diyaar ah adeega caawinta luuqadaha oo lacag la’aan ah. Fadlan wac 1-888-713-6180 (TTY: 711).

Russian
ВНИМАНИЕ: Если Вы говорите по-русски, Вам будут бесплатно предоставлены услуги переводчика. Позвоните по номеру: 1-888-713-6180 (TTY: 711).

Serbo-Croatian
PAŽNJA: Ako govorite srpsko-hrvatski imate pravo na besplatnu jezičnu pomoć. Nazovite 1-888-713-6180 (telefon za gluhe: 711).

Deutsch (German)
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-888-713- 6180 (TTY: 711).

العربية Arabic

تنبيه: إذا كنتم تتحدثون العربية، تتوفر لكم مساعدة لغوية مجانية. اتصلوا بالرقم
(1-888-713-6180) (هاتف نصي711)

Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-713-6180 (TTY: 711)

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-1-888-713-6180 (TTY: 711) 번으로 전화해 주십시오.

Pennsilfaanisch Deitsch (Pennsylvania Dutch)
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-888-713-6180 (TTY: 711).

Polski (Polish)
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-888-713-6180 (TTY: 711).

ह िंदी (Hindi)

आप या जिसकी आप मदद कर रहे हैं उनके , Network Health के बारे में कोई सवाल हो, तो आपको जबना जकसी खर्च के अपनी भाषा में मदद और िानकारी प्राप्त करने का अजिकार है। जकसी दुभाजषये से बात करने के जलए 1-888-713-6180 (TTY: 711) पर कॉल करें ।

Shqip (Albanian)
KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-888-713-6180 (TTY: 711).

MHS Health provides interpretation and translation services at no cost.

Please call us at 1-888-713-6180 (TTY: 711) if you need these services.

Professional Interpretation and Translation Services

Below is a list of interpreters regularly used by MHS Health. Call MHS Health at 1-888-713-6180 if you want to use any of the agencies below.

Southern Wisconsin Interpreter & Translation Service (SWITS)
All Languages Service Areas: Statewide
Phone: (262) 740-2590
Visit the SWITS website.

Professional Interpreting Enterprise
Sign Language, TDD relay, Deaf/Hard of Hearing/Deaf-Blind
Service Area: Milwaukee Area
Phone: (414) 282-8115
Visit the Professional Interpreting Enterprise website.

International Institute of Wisconsin
All Languages
Service areas: Milwaukee Area
Phone: (414) 225-6220
Visit the International Institute of Wisconsin website.
Send an email to the International Institute of Wisconsin.

Fox Valley Communications
Arabic, Armenian, Burmese, Chinese, French, Hindu, Hmong, Kinyamulange, Kinyarwanda, Laotian, Portuguese, Punjabi, Russian, Spanish, Swahili, Thai, Urdu, and Vietnamese
Service Areas: Fox Valley Area
Phone: (920) 264-0308
Phone: (920) 740-0416
Phone: (920) 277-7913

Notice of Non-Discrimination

Click here to review the current Notice of Non-Discrimination.

Community Resources

Listed below are community-based organizations that may help you. They do not necessarily represent the views of MHS Health Wisconsin.

Race, Ethnicity, Language

We promise to keep your race, ethnicity, and language (REL) information private. We use some of the following ways to protect your information:

Keeping paper documents in locked file cabinets.
Requiring that all electronic information stays on physically secure media.
Maintaining your electronic information in password-protected files.

We may use or share your REL info to perform our work. These activities may include:

Finding health care gaps.
Making intervention programs.
Designing and directing outreach materials.
Telling health care professionals and doctors about your language needs.

We will never use your REL information for approving, rate setting, or benefit decisions. We will not give your REL information to unauthorized people.